Seller Terms

These terms apply when you submit a watch to Luxury Time Namibia ([registered entity name], reg. no. CC/2024/0921, "we", "us") through our website or WhatsApp to sell, consign or trade in. They sit alongside our Terms of Use.

1. Your submission is not a sale

Submitting a watch is an invitation for us to assess it. It is not an offer by either of us, and neither of us is bound by anything until we have inspected the watch in person and we have both signed a written agreement.

2. Who can submit

You must be 18 or older and the owner of the watch, or hold the owner's written authority to sell it.

3. What you confirm

By submitting, you confirm that:

• the details and photos you give us are true, complete and of the actual watch;
• to the best of your knowledge the watch is genuine, and every part is original unless you tell us otherwise;
• the watch is not stolen, reported lost, financed, pledged, or the subject of any insurance or ownership claim; and
• you will tell us straight away if any of this changes.

4. Our review

We review every submission and reply within [2] working days. We may make an offer, suggest a trade-in value or listing price, ask for more information, or decline, at our discretion and without giving reasons. Any figure we give before inspection is an estimate only.

5. Inspection and paperwork

If we go ahead, we meet in Windhoek or collect the watch. We inspect and photograph it in front of you, and record its condition on a signed Collection & Delivery Note. Before any payment you must give us a copy of your ID or passport and a bank confirmation letter in your own name.

6. Selling to us

If we buy the watch outright, we both sign our Watch Purchase Agreement, and we pay by EFT only into a bank account in your own name.

7. Consignment

If we sell the watch for you:

• our commission is 7-10% of the final selling price, or a minimum of N$ 5000, whichever is higher;
• we agree the listing price with you in writing, and only change it with your written agreement;
• the consignment period is [90] days, after which you may collect the watch or extend;
• if you withdraw the watch after it has been listed, a withdrawal fee of N$ 250 applies to cover photography and listing costs;
• we pay you the selling price less commission within [7] days of receiving cleared funds from the buyer; and
• a separate written consignment agreement records these terms for each watch.

8. Trade-ins

A trade-in value is agreed in writing at inspection and applies only to the watch you are buying from us at that time.

9. Photos

You allow us to use the photos you send, and the photos we take, to assess the watch and to advertise it if it is listed, including on our website and social media. We will not publish your name, the full serial number, or any personal details.

10. Verification and the police

You agree that we may check the watch's serial number against stolen-watch registers and with the Namibian Police. If we have reason to believe a watch is stolen, we may hold it and report it.

11. If something proves untrue

If the watch turns out not to be genuine, to contain undisclosed non-original parts, or to be stolen or claimed by someone else, you must refund anything we have paid you, plus our reasonable costs, within 7 days of our written demand.

12. Care of your watch

While a watch is in our care we store it securely and take reasonable care of it. Our liability for loss or damage caused by our negligence is limited to the agreed value recorded on the Collection & Delivery Note. We are not responsible for faults that existed before collection, including internal faults we could not see from the outside.

13. Your information

We use your personal information, ID copy and bank letter only to assess, verify, pay and keep legal records, as set out in our Privacy Policy. If we decline your watch, we delete your submission and photos after 90 days.

14. Law

These terms are governed by the laws of the Republic of Namibia, and the courts in Windhoek have jurisdiction.

15. Changes

We may update these terms. The version you accepted when you submitted applies to that submission.

Questions: info@luxurytimenamibia.com · +264 81 249 2739